Your Roostino Account: Eligibility and Verification
To ensure a secure and fair environment for all our players, we have established clear eligibility criteria for opening and maintaining an account with Roostino. These measures are in place to protect both our players and the integrity of our services.
Who Can Play with Roostino?
- **Age:** You must be at least 18 years of age to register and play. We conduct age verification as part of our Know Your Customer (KYC) process.
- **Residency:** You must be a resident of a country where online gambling is permitted by law. Roostino operates in compliance with local regulations.
- **Accurate Information:** All personal data provided during registration must be current, complete, and accurate. This is crucial for account verification and secure transactions.
Providing false or misleading information can lead to account suspension and forfeiture of funds. We trust our players to engage with us honestly.
Essential Verification Documents
To facilitate secure and timely withdrawals, and to comply with regulatory requirements, we may request certain documents shortly after you register. This process is designed to protect your account and ensure that all transactions are legitimate. Typically, you will be asked to provide:
| Document Type | Purpose | Examples |
|---|---|---|
| Proof of Identity (POI) | To confirm your identity and age. | Passport, Driver's Licence, National ID Card |
| Proof of Address (POA) | To verify your residential address. | Utility Bill (dated within the last 3 months), Bank Statement (dated within the last 3 months) |
| Proof of Payment Method | To confirm you are the owner of the payment method used for deposits and withdrawals. | Card scan (front and back, with sensitive details masked), Bank Statement, E-wallet screenshot |
Our online verification portal aims to process these documents efficiently. Should any issues arise, our support team will guide you through the necessary steps. We handle all submitted documents with confidentiality and in accordance with our privacy policy.
